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Line 50 Version 18.1.0.6. Micrsoft Windows XP Prof
We have a problem with one days dispatches.
3 SOPs were allocated and sent out. Dispatch notes printed, Invoices created as normal
However when logging on another day the 3 SOPs were not completed with no reference to the Invoice that had been created.
In the Invoice screen the Invoices were there.
From the Products pages they had been dispatched.
In the SOP screen we can re-allocate product to these 3 SOPs!
What happened and how to correct

Doug

First of all - that sounds strange, maybe a bug in the system I'm not sure...

Is your system a network setup? Does it appear this way now from all PC's with different users logged in?

To correct would be a manual process, if you need the SOP's to show as complete you will need to despatch again, this will create duplicate invoices and affect stock codes again, so you can delete invoices and adjust in stock with correct values to correct

Or, just delete SOP's, as invoice and products are showing as affected?

Check your Data in file Maint....

Just found out what happened.
A lazy user was duplicating an SOP and screwed it up so decided to take the previuos days back up and overwrite only the product.dat file!
I hopefully corrected by: deleting the 3 invoices, reset invoice no at teh first deleted invoice no, changing SOPs to S1 then dispatch finally redated invoices.
Many thanks for the replies & help.
Doug.

Bad Bad User...