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New install won't accept default user and password

Sage 50 general help forum - Free help and support for all general issues
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jim225
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Posts: 1
Joined: 24 Jul 2011, 17:57
Sage Version: V10 UK/Europe/Africa

New install won't accept default user and password

Post by jim225 » 24 Jul 2011, 18:03

Hi

I've installed Sage 50 v10 on my new pc. It is Windows 7 32bit.

I've installed it in C:\Sage.

When I try to restore from a backup I have to enter the username and password which should be the default (user - manager, no password) I get the message that the password is incorrect.

Any ideas?

Thanks.
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leyburnsolutions
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Posts: 132
Joined: 14 Apr 2011, 18:02
Sage Version: v2014 20 UK/Europe/Africa

Re: New install won't accept default user and password

Post by leyburnsolutions » 24 Jul 2011, 22:22

Sounds like a known issue with v10 - there is a thread here: viewtopic.php?t=32 that explains the problem and includes a link to an update for v10 that solves the problem.

John
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