Using Sage 50 Accounts 2009.
After entering the logon name and password, nothing happens. The logon dialog box disappears like usual but the program doesn't start. Any ideas? Preferably don't want to have to reinstall as had problems getting it to work last time and had to call Sage...
Thanks
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Need integration?
- - - - - - - - - - - - - - - - - - with your shipping system - website - invoicing system - crm - cms - manufacturing - order import - back to back orders..
Need a report?
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Want web hosting?
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Sage 50 disappears after logging in
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leyburnsolutions
- User
- Posts: 132
- Joined: 14 Apr 2011, 18:02
- Sage Version: v2014 20 UK/Europe/Africa
Re: Sage 50 disappears after logging in
I've replied to this same query over on SageForum: http://sageforum.co.uk/viewtopic.php?t=15413
John
John
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brucedenney
- Site Admin
- Posts: 4664
- Joined: 28 Feb 2006, 09:56
- Sage Version: v30 UK/Europe/Africa
Re: Sage 50 disappears after logging in
If you leave it for AGES (I mean 15mins) does it come up with an invalid username error?
If so it is the crypto keys issue, there are instruction here for dealing with it. normally this would be resolved by installing service pack 1, but I have seen cases where it isn't. These instructions are for XP and things are in different places if you are running W7/Vista
viewtopic.php?t=32
If not then a clean reinstall is the best bet. You can skip the .net bit because sage didn't use .net before V13. And some folders will not exist so don't worry about deleting them.
http://support.makingithappen.co.uk/sag ... nstall.htm
If so it is the crypto keys issue, there are instruction here for dealing with it. normally this would be resolved by installing service pack 1, but I have seen cases where it isn't. These instructions are for XP and things are in different places if you are running W7/Vista
viewtopic.php?t=32
If not then a clean reinstall is the best bet. You can skip the .net bit because sage didn't use .net before V13. And some folders will not exist so don't worry about deleting them.
http://support.makingithappen.co.uk/sag ... nstall.htm
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leyburnsolutions
- User
- Posts: 132
- Joined: 14 Apr 2011, 18:02
- Sage Version: v2014 20 UK/Europe/Africa
Re: Sage 50 disappears after logging in
That's interesting, not something I've ever heard suggested before...brucedenney wrote:If you leave it for AGES (I mean 15mins) does it come up with an invalid username error?
John
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