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sage bank reconciliation
Posted: 19 Mar 2011, 19:20
by sue warwick
Hi My Sage Line 50 has suddenly decided not to show any profit and loss transactions in the bank reconciliation. The bank figure is correct but I cannot reconcile as the transactions are not showing. I have brought a load of work home and cannot do it... HELP!!!
I have checked the data and it has not returned any errors, any ideas?
Re: sage bank reconciliation
Posted: 24 Mar 2011, 10:30
by brucedenney
Is the opening Balance on the Bank Rec correct ie the same as the closing balance on the last statement you did reconcile?
You say P&L transactions are not showing, so you have some Balance Sheet transactions that are? Seems strange, I would expect to see all or nothing not just the Balance sheet transactions.
My best guess would be that you (or someone else) has accidentally reconciled all the transactions, in which case you would see no transactions at all in the bank rec and the opening balance would be the same as the balance on the nominal.
There are other possibilities, the regional setting could have been changed and the data filter on the bank rec is hiding everything.