Partial Refund for Payment on Account
Posted: 14 Mar 2011, 23:13
Hi All,
Can anyone tell me how to do a parial refund against a payment on account? The wizard only allows full refunds. I found a similar case here viewtopic.php?f=1&t=15&hilit=partial+refund but mine situation is slightly different. My customer sent a payment as he was contemplating a purchase. No invoice was raised and he will not be making any purchases in the near future. He wants a partial refund, the remainder will be held on account as he will eventually buy something. Just to put this in context, the customer is overseas so its inefficient to repatriate the entire payment for him then to have to FX monies back to the UK.
Sage Line 50, version 12.01.0070
OS: XP + SP3
Any help appreciated, thanks
John
Can anyone tell me how to do a parial refund against a payment on account? The wizard only allows full refunds. I found a similar case here viewtopic.php?f=1&t=15&hilit=partial+refund but mine situation is slightly different. My customer sent a payment as he was contemplating a purchase. No invoice was raised and he will not be making any purchases in the near future. He wants a partial refund, the remainder will be held on account as he will eventually buy something. Just to put this in context, the customer is overseas so its inefficient to repatriate the entire payment for him then to have to FX monies back to the UK.
Sage Line 50, version 12.01.0070
OS: XP + SP3
Any help appreciated, thanks
John