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Account records are blank

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edwardtong694
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Joined: 16 Feb 2011, 11:40
Sage Version: v12 UK/Europe/Africa

Account records are blank

Post by edwardtong694 » 16 Feb 2011, 11:48

Hi

I wonder if you can help me.

I have installed Sage Line 50 2007 on a new Windows 7 64 bit computer. I have set it up in exactly the same way as all of the other xp computers in this office.

Sage is set up so that each computer on points to a main sage directory on a shared drive. Sage appears to be working fine on the windows 7 PC except when she views account records they all seem to be blank!? However when the account records is viewed on another PC it is all there.

Has anyone got any ideas why this could be happening?

Thanks in advance for any help.

Edd

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brucedenney
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Joined: 28 Feb 2006, 09:56
Sage Version: v30 UK/Europe/Africa

Re: Account records are blank

Post by brucedenney » 18 Feb 2011, 18:34

I think the best thing is to do a clean reinstall as described here

http://support.makingithappen.co.uk/sag ... nstall.htm
For just about anything Sage :- Discount subscriptions, pay-as-you-go support, application integration, reports, layouts, linked excel spreadsheets, analysis or any other help making life with sage easier/less time consuming Contact me.

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brucedenney
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Posts: 4664
Joined: 28 Feb 2006, 09:56
Sage Version: v30 UK/Europe/Africa

Re: Account records are blank

Post by brucedenney » 21 Feb 2011, 17:13

This could be an incompatibility feature of Windows 7 try running it on an xp virtual machine.
For just about anything Sage :- Discount subscriptions, pay-as-you-go support, application integration, reports, layouts, linked excel spreadsheets, analysis or any other help making life with sage easier/less time consuming Contact me.

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