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Login problem
Posted: 14 Nov 2006, 10:38
by ITSageUser
I am using Sage Line 50 v12 and today when I logged in the system did not log me in. I entered the name and password correctly, but when I entered them, the screens just closed down.
This problem is only started from today.
I have reboot the pc and started it again and still have the same problem, all other users have the same problem on the network.
Posted: 15 Nov 2006, 14:27
by brucedenney
Can you log on as Manager?
Has someone deleted files in the sage data directory?
I think you may need to dbuild a new data set and restore your last good backup.
Posted: 15 Nov 2006, 14:41
by ITSageUser
I can log on as Manager
But if log on as Manager and click on access rights ,the system shuts down
As far as I know, no files in the sage directory have been deleted
Posted: 15 Nov 2006, 15:24
by brucedenney
Sounds like the access rights file has got corrupted.
Very wierd...
I would backup the system, restore your last good backup, make a copy of the access.dta file, restore the "bad" backup and replace the access.dta file.
I have never tried this so make sure you have a backup first.
Posted: 15 Nov 2006, 16:19
by ITSageUser
thanks I will give that ago