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Access denied after restore
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maggiespringtime
- User
- Posts: 1
- Joined: 03 Feb 2011, 08:19
- Sage Version: v2009 15 UK/Europe/Africa
Access denied after restore
Having restored with data from accountant access is denied due to the fact that newer version being used by accountant but even when I try to update it will still not allow me access. This has happened before and I found a solution on line but should have saved it. Please help if you can. I am still using manager as user name.
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brucedenney
- Site Admin
- Posts: 4664
- Joined: 28 Feb 2006, 09:56
- Sage Version: v30 UK/Europe/Africa
Re: Access denied after restore
If it is a newer version, then you will have to upgrade to the same version as your accountant.
There are some upgrades with V2010 and greater that are not forced
You should manually check your version at http://www.sage.co.uk/accountsupdates/
there are issues if you are running Instant accounts that are handled differently.
Please read this viewtopic.php?f=1&t=49
There are some upgrades with V2010 and greater that are not forced
You should manually check your version at http://www.sage.co.uk/accountsupdates/
there are issues if you are running Instant accounts that are handled differently.
Please read this viewtopic.php?f=1&t=49
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