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I can not print a trail balance from my financials page

Posted: 20 Jan 2011, 12:44
by mitchell
I am using sage instant accounts solutions v11
When I go into my financials page and click on Trial I get the following message:
C:\programe files\sage\instantaccounts\reports\finance\\*TB SRT contains an invalid path
I get the messgae when I try and do anything in the financials page. The rest of my prgrame is running fine.
Any help please
Mitchell

Re: I can not print a trail balance from my financials page

Posted: 28 Jan 2011, 17:57
by brucedenney
Are all the other reports working?

Re: I can not print a trail balance from my financials page

Posted: 09 Feb 2011, 13:33
by mitchell
Yes reports are working in other headings eg suppliers, nominal, Bank etc.
It is just in the financials that nothing seams to want to work.
Mitchell

Re: I can not print a trail balance from my financials page

Posted: 10 Feb 2011, 18:18
by brucedenney
A reinstall should fix it.

Re: I can not print a trail balance from my financials page

Posted: 11 Feb 2011, 15:35
by mitchell
I have tried a intallation on a different computer at home then restored my back up on to it but the same problem persists with in the Financials.
Is this the same as a reinstall?
Mitchell

Re: I can not print a trail balance from my financials page

Posted: 11 Feb 2011, 15:56
by brucedenney
No

you need to uninstall the program and then reinstall it.