Sage line 50 and customer refunds
Posted: 04 Apr 2006, 16:30
We are a new limited company and I have been using sage line 50 for just one month and have hit a problem at my month end!
We use ebay and I input sales on a daily basis as totals of each type of product, not per customer. However, we have a certain amount of returns in a month and I now need to process the refunds for these.
I am finding that the refund wizard is useless as it seems to only allow the complete refund of an invoice, I need to do partial refunds what am I missing? Please help me as I am stressing about it, I could just do a purchase order and fudge it but think HMRC might get cross!!!
Sorry this may be a simple one but I have tried following the help on this and just don't seem to be able to get it to do what I want.
We use ebay and I input sales on a daily basis as totals of each type of product, not per customer. However, we have a certain amount of returns in a month and I now need to process the refunds for these.
I am finding that the refund wizard is useless as it seems to only allow the complete refund of an invoice, I need to do partial refunds what am I missing? Please help me as I am stressing about it, I could just do a purchase order and fudge it but think HMRC might get cross!!!
Sorry this may be a simple one but I have tried following the help on this and just don't seem to be able to get it to do what I want.