SageForum for UK versions of Sage 50- Help and support.

Hi i have just entered all the opening balances and zeroed the suspense account but on the file backup I have that annoying message sales and purchase balances disagree with debtors and creditors control I think i have cleared it but the balance ends up on the suspense account again please what am i doing wrong I need someones help thank you Patrisha.

Hi Patricia,

Have you entered your customer and supplier opening balances and reversed them out before entering your full opening trial balance? If not, you will have a balance on 1100 & 2100 but nothing in your customer and supplier ledger. This would cause that "annoying" but helpful message.

The most likely reason for this is that you have made a journal entry against the debtors/creditors control accounts.

You have no reason to do this, so reverse your journal and all will be well.

thank you both for your help thats great