SageForum for UK versions of Sage 50- Help and support.

Hello,

I have set up my terms and want to apply credit charges to bad payers! Some customers may have 20 outstanding invoices and it applies the charge to each individual one. This will show up on the statement as 20 seperate lines and is too messy. Is there a way of grouping together these charges to one line on my customers statement?

Also when applying the terms I said the base interest rate would be 2% but when testing it on one customer it actually applied 4%?? Not sure why this is - maybe you could help?

I am using Sage Line 50.

Hopefully somebody can help - thanks in advance.

There is no way to consolidate

4% sounds wrong, it should be 10% The law allows for an amount to be added to the base (reference) rate and an additional amount on top (8%)

http://www.payontime.co.uk/legislation/ ... _main.html

Have you set both the base and additional rate to 2%?

I have a query along similar lines...I have set up the charges and everything has worked okay. However, although the charges show on the statement and on the customers account, I don't know how to raise an invoice to make the customer aware of the charges. Surely I don't just send the statement to them, they will need an invoice for their accounts wont they?

There is no invoice.

This is a penalty charge on an account so there is no invoice.

You would make the customer aware by sending a statement with interest/late payment fees added.

You can if you want, make a notification document if you want, but it is not "technically an invoice as late payment fees etc would apply to it if it was an invoice.