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Credit - (but automatically changes to Invoice)

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telecomsscotland
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Joined: 18 Oct 2009, 15:04
Sage Version: V11 UK/Europe/Africa

Credit - (but automatically changes to Invoice)

Post by telecomsscotland » 18 Oct 2009, 15:10

We only noticed this recently as it was the first time we have required to credit a customer.

Entering a New Credit seems straightforward. Text turns RED as expected and the process can be completed.

However, it results in a new INVOICE. Tried all sorts. Saving before printing again changes to an INVOICE.

Anyone any ideas?

billshankley
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Joined: 30 Sep 2009, 12:55
Sage Version: v2015 21 UK/Europe/Africa

Re: Credit - (but automatically changes to Invoice)

Post by billshankley » 20 Oct 2009, 08:36

Credits will and should appear in the invoices table/window if that's what you mean.

They should be red and the Type field in the invoicing window should be "Crd" are you saying this isn't the case?

Unfortunately the reports don't help because the standards still keep the "invoice" text for most of the fields which can be deceiving.

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