How to Enter a Bounched Cheque

[Michelehs]

Hi,

Can anyone advise me what entries I need to do for a bounced cheque please. This was input as a payment received against the customer's invoice but have just received the cheque back from the bank and I need to know how to process it. (a step by step guide would be good LOL -)

I've just taken over from someone who's left and have no-one to walk me through these scenarios.

Many Thanks

[billshankley]

Possiby the easiest way is to identify the transaction number in your financials then go to maintenance corrections and then delete the payment transaction which will return the invoice to unpaid and you can wait for a non bouncing cheque.

[Site4]

It depends on the version, since V2007 you've had the ability to record a "customer payment" (it's a Customer Refund in the task pane) and a "supplier receipt". There is also a Write Off / Refund wizard which does pretty much the same thing, but it also changes the narrative of the cancelled cheque to "Cancelled Cheque". You need to be in single user mode to run the wizard.