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Sales Invoice Duplication

Posted: 02 Jul 2009, 19:36
by suzyg09
I appear to have posted a sales invoice twice. I'm wondering if I omitted to post the invoice to the job and posted it again. My question is: I didn't post a credit note or delete the original, so why has the duplication got the same invoice number? Wouldn't a message appear saying that this invoice is being modified?

Is it possible to post the same invoice twice? I find myself rushing to click on the 'Update Ledgers' box before printing as, for some reason, sales invoices no longer appear in the Invoice List unless they've been posted to Ledgers.

Re: Sales Invoice Duplication

Posted: 06 Jul 2009, 12:28
by brucedenney
There is no duplication checking in the Audit trail, only in the invoicing module.

If you entered it manually as a batch invoice and then duplicated it's entry by updating the invoice to the ledger then that would account for the scenario.

The invoicing module, is separate from the accounting side, I think the idea is that any person in the company can put an invoice in the invoicing module, but only an accunts person would update it (having checked it)

Re: Sales Invoice Duplication

Posted: 19 Aug 2009, 15:27
by niceguyedy
there is no duplicate checker, but if you go to search in > Modules > financials
search on referecne and enter the invoice number from the Invoice list , it will show all transactions with this refernece, which ( under normal circustance should be unique ) you can then check if there is more than one ( same amount same customer etc etc )

also I have never seen it where a 'posted' invoice from the invoice list has then re-posted again, causing such a duplicate.