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Backup problems

Sage 50 general help forum - Free help and support for all general issues
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icecool
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Backup problems

Post by icecool » 18 May 2009, 09:31

When I attempt a backup a message is shown as follows "For the protection of your data this program will not respond whilst the backup utility is running. Please remember to close the backup utility after it has finished." When I press OK I get another message "Backup/restore program could not be started." I am running Sage 50 Accounts 2008 Version 14.0.12.153. Can anyone help please?

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brucedenney
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Sage Version: v30 UK/Europe/Africa

Re: Backup problems

Post by brucedenney » 18 May 2009, 11:06

Check your settings in Tools>Options>Backup it should be blank, there should be no tool selected.
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icecool
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Re: Backup problems

Post by icecool » 18 May 2009, 13:20

I have checked settings as suggested and the problem is now sorted. Thank you very much for your help. Very very much appreciated.

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