invoicing

fordy · Post by **fordy** » 17 May 2007, 19:42

very new to sage had no problems printing invoices and posting them to the account apart from one which will not let me update and post to the account.

Post by **brucedenney** » 22 May 2007, 17:41

You should get a report that tells you what the problem is when yo update.

fordy · Post by **fordy** » 23 May 2007, 09:35

got a report which is saying missing nominal reference

Post by **brucedenney** » 23 May 2007, 11:53

You have not put a nominal code on one of the items, go back add a nominal code (probably 4000) and it will update.

fordy · Post by **fordy** » 24 May 2007, 11:58

went into products and the nominal code was missing so have put the nominal code on the system but still wont update.

chris50 · Post by **chris50** » 25 May 2007, 07:14

Hi, Just a thought, as this happened to me the other day, are you adding carriage costs? I missed out the nominal code (4905) on that and got a similar message.
Chris

Post by **brucedenney** » 29 May 2007, 10:37

fordy wrote:went into products and the nominal code was missing so have put the nominal code on the system but still wont update.

You need to set the nominal code on the invoice. You have sorted the problem for future uses of that product but not past uses.

In the invoice, edit the details of the line (F3 or the little button at the end of the description) and set the nominal there.

fordy · Post by **fordy** » 29 May 2007, 15:56

Thanks very much problem sorted! Now i have another but the problem has been with us for a while, when we enter a sales order and print it, although it is on the system it never shows up on the screen so we never see the last sales order that we have entered .

Post by **brucedenney** » 30 May 2007, 09:19

Try re-indexing and compressing the data files.

SageForum for UK versions of Sage 50- Help and support.

invoicing

invoicing

Cant post

Missing nominal code

Who is online