Need more, need help now?
- - - - - - - - - - - - - - - - - - pay-as-you-go support - no contract - tenth of an hour billing - expert help - fast service - no call queues
Need integration?
- - - - - - - - - - - - - - - - - - with your shipping system - website - invoicing system - crm - cms - manufacturing - order import - back to back orders..
Need a report?
- - - - - - - - - - - - - - - - - - Excel reporting that pulls data from Sage - custom layouts - layouts that change adapt to your brands and/or for drop shipping.
Want web hosting?
- - - - - - - - - - - - - - - - - - Your own domain name - email - a shop - wordpress - woo commerce - ticket systems - help desks - forums - portals

Supplier records

Sage 50 general help forum - Free help and support for all general issues
Post Reply
Zeggy
User
User
Posts: 3
Joined: 11 Dec 2014, 15:58
Sage Version: v12 UK/Europe/Africa

Supplier records

Post by Zeggy » 11 Dec 2014, 16:02

I am unable to look at a supplier record, when I go into one it is just blank. I can view activity by highlighting the supplier and clicking on activity at the top, but that's it. I have tried reinstalling Sage but makes no difference. Any help appreciated!
Top
User avatar
brucedenney
Site Admin
Site Admin
Posts: 4664
Joined: 28 Feb 2006, 09:56
Sage Version: v30 UK/Europe/Africa

Re: Supplier records

Post by brucedenney » 11 Dec 2014, 16:28

If you click on the drop down list and reselect the supplier, do the record details become visible?

Are you on Version 12.01.0070?

If not you are missing an update / patch.
For just about anything Sage :- Discount subscriptions, pay-as-you-go support, application integration, reports, layouts, linked excel spreadsheets, analysis or any other help making life with sage easier/less time consuming Contact me.
Top
Zeggy
User
User
Posts: 3
Joined: 11 Dec 2014, 15:58
Sage Version: v12 UK/Europe/Africa

Re: Supplier records

Post by Zeggy » 11 Dec 2014, 17:40

Yes I can select and find details now! What a palava!! Before I just double clicked on customer/supplier and it bought up their records, much quicker! At least there's not a problem with my software/laptop/me(!) and I can continue on my way, albeit making the process slower by having to do this to every supplier to update details!! Thank you very much!
Top
User avatar
brucedenney
Site Admin
Site Admin
Posts: 4664
Joined: 28 Feb 2006, 09:56
Sage Version: v30 UK/Europe/Africa

Re: Supplier records

Post by brucedenney » 11 Dec 2014, 17:43

If you apply the patches to get to the latest version I think it should work as before.
For just about anything Sage :- Discount subscriptions, pay-as-you-go support, application integration, reports, layouts, linked excel spreadsheets, analysis or any other help making life with sage easier/less time consuming Contact me.
Top
Zeggy
User
User
Posts: 3
Joined: 11 Dec 2014, 15:58
Sage Version: v12 UK/Europe/Africa

Re: Supplier records

Post by Zeggy » 11 Dec 2014, 21:23

Thank you, I'll give that a go tomorrow :-)
Top
User avatar
brucedenney
Site Admin
Site Admin
Posts: 4664
Joined: 28 Feb 2006, 09:56
Sage Version: v30 UK/Europe/Africa

Re: Supplier records

Post by brucedenney » 22 Dec 2014, 15:01

Did that work for you?
For just about anything Sage :- Discount subscriptions, pay-as-you-go support, application integration, reports, layouts, linked excel spreadsheets, analysis or any other help making life with sage easier/less time consuming Contact me.
Top
Post Reply

Return to “Sage 50 UK version General Help”

Who is online

Users browsing this forum: Bing [Bot] and 1 guest