Line 50, V2013. Report and Print screens - slow

[ontracks]

Hi Bruce and All,
I've just begun upgrading to a new server - which means I needed to migrate from Sage Line 50 2012, to 2013 (as the new versions of windows won't run v2012).

On any networked PCs I'm seeing incredibly slow speeds when opening either the Print or the Report screens - for instance on SOPs I highlight one SOP, click print. The screen for selecting the template opens and I wait - maybe 20 seconds later a list of templates I can choose to print to appears!

It's the same on Reports - open the screen and the different reports don't actually appear for 10-20 seconds.

PC - Windows 7
Server - Windows Server 2012 R2

I've tried with both local and data path options for where the PC looks for it's report templates - no change to speed on either option.
Looking at performance the server hardly sees any drain on CPU etc. So it's not a performance issue on the server.
Network is a Gigabit linked system.

I've used the Sage Health Check tool from Adept - it shows SMB is switched 'on', on the server. but even using the Microsoft instructions I can't seem to disable that!

The reports do appear faster if I'm using the server based version of sage - so there is something across the network causing some or perhaps the majority of the problem...

Any suggestions?
Tim

[brucedenney]

This is normally, due to a large number of layouts.

If you delete all the old layout with the three character extensions, things should be improved.

[ontracks]

Hi Bruce,
Perfect - I removed layouts and used the favourite option - it's now much faster.
Thanks Again
Tim