Hi
We are an 8 user business - nobody can login! Last night a colleague was doing some error corrections and the machine froze.
Now this morning nobody can login and we get an error stating that 'YOU CANNOT LOGIN BECAUSE JAN IS MAKING ERROR CORRECTIONS ON MACHINE 213'
How do we access the system?
N
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Need integration?
- - - - - - - - - - - - - - - - - - with your shipping system - website - invoicing system - crm - cms - manufacturing - order import - back to back orders..
Need a report?
- - - - - - - - - - - - - - - - - - Excel reporting that pulls data from Sage - custom layouts - layouts that change adapt to your brands and/or for drop shipping.
Want web hosting?
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Login and error correction
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billshankley
- User
- Posts: 42
- Joined: 30 Sep 2009, 12:55
- Sage Version: v2015 21 UK/Europe/Africa
Re: Login and error correction
Try removing your QUEUE.DTA file.
On the server go to the following directory C:\Program Files\Sage\Accounts\ACCDATA
And rename QUEUE.DTA to something like QUEUEOLD.DTA (Just in case you need to restore it), Sage will recreate this when you boot the program up.
Let me know if this works for you.
On the server go to the following directory C:\Program Files\Sage\Accounts\ACCDATA
And rename QUEUE.DTA to something like QUEUEOLD.DTA (Just in case you need to restore it), Sage will recreate this when you boot the program up.
Let me know if this works for you.
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sccs1481
Re: Login and error correction
Hi I'm having the same problem. But I can not locate the queue.dta file. Can you help me?
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brucedenney
- Site Admin
- Posts: 4664
- Joined: 28 Feb 2006, 09:56
- Sage Version: v30 UK/Europe/Africa
Re: Login and error correction
Files are in different places nowadays.
I would need to know what operating system you were running and what version of Sage 50 you were running to help you.
I would need to know what operating system you were running and what version of Sage 50 you were running to help you.
For just about anything Sage :- Discount subscriptions, pay-as-you-go support, application integration, reports, layouts, linked excel spreadsheets, analysis or any other help making life with sage easier/less time consuming Contact me.
Re: Login and error correction
It's Sage 50 Accounts, 2009. Operating system is windows 7 ultimate.
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brucedenney
- Site Admin
- Posts: 4664
- Joined: 28 Feb 2006, 09:56
- Sage Version: v30 UK/Europe/Africa
Re: Login and error correction
by default it will be c:\programdata\sage\accounts\2009\company.000
For just about anything Sage :- Discount subscriptions, pay-as-you-go support, application integration, reports, layouts, linked excel spreadsheets, analysis or any other help making life with sage easier/less time consuming Contact me.
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