Help,
I really need some help. All of a sudden (after 3 years) the smart links relating to customers have stopped working correctly. When I create an Invoice and click a customer by smart link, a total different address is added. I have to overtype it manually.
Also all the Statements are incorrect. The addressed do not match the Account Ref? WHY!!!!
Any replies from someone who knows Sage inside & Out would be highly appreciated.
Thanks Faye
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Smart Links - Giving Incorrect information
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FayeRoxbrough
- User
- Posts: 1
- Joined: 14 Nov 2013, 21:56
- Sage Version: v12 UK/Europe/Africa
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brucedenney
- Site Admin
- Posts: 4664
- Joined: 28 Feb 2006, 09:56
- Sage Version: v30 UK/Europe/Africa
Re: Smart Links - Giving Incorrect information
Sounds like a broken index.
first backup, then check your data, if everything is okay, run reindex and compress.
first backup, then check your data, if everything is okay, run reindex and compress.
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