Need more, need help now?
- - - - - - - - - - - - - - - - - - pay-as-you-go support - no contract - tenth of an hour billing - expert help - fast service - no call queues
Need integration?
- - - - - - - - - - - - - - - - - - with your shipping system - website - invoicing system - crm - cms - manufacturing - order import - back to back orders..
Need a report?
- - - - - - - - - - - - - - - - - - Excel reporting that pulls data from Sage - custom layouts - layouts that change adapt to your brands and/or for drop shipping.
Want web hosting?
- - - - - - - - - - - - - - - - - - Your own domain name - email - a shop - wordpress - woo commerce - ticket systems - help desks - forums - portals

Sage 2014 upgrade from 2013 & data conversion - help!

Sage 50 general help forum - Free help and support for all general issues
Post Reply
angryhobbit
User
User
Posts: 3
Joined: 02 Aug 2013, 15:50
Sage Version: v2013 19 UK/Europe/Africa

Sage 2014 upgrade from 2013 & data conversion - help!

Post by angryhobbit » 01 Oct 2013, 08:57

I'm really not too hot on Sage installation so I'm not sure what to do here.

I'm setting up a new PC to add to our office network, and installed Sage 2014 as a client. Which may have been a mistake as the server and the other clients are on 2013. (I'd been told by the guy that sold us sage that if I installed 2013 now then I would be forced to download an upgrade anyway, so when the 2014 disc turned up in the post I just used that). Upon installing and connecting to the server, it proceeded to convert all the data to 2014 format.

And now when the other clients try to log on they get a message that they shouldn't use a 2013 client with 2014 data, so should upgrade.

So should I upgrade all the clients to 2014? Should I upgrade the installation on the main machine also? Or should I (could I) convert the data back to 2013 and just install 2013 on all the clients? I have last nights backup from before the conversion. Have I gone wrong by installing 2014 in the first place?

Many thanks

User avatar
brucedenney
Site Admin
Site Admin
Posts: 4664
Joined: 28 Feb 2006, 09:56
Sage Version: v30 UK/Europe/Africa

Re: Sage 2014 upgrade from 2013 & data conversion - help!

Post by brucedenney » 01 Oct 2013, 15:54

If you upgrade the 2013 machines to 2014 with the same CD it should all be ok.

If not you should have a backup you made before you started and we could use that to put everything back on V2013.
For just about anything Sage :- Discount subscriptions, pay-as-you-go support, application integration, reports, layouts, linked excel spreadsheets, analysis or any other help making life with sage easier/less time consuming Contact me.

angryhobbit
User
User
Posts: 3
Joined: 02 Aug 2013, 15:50
Sage Version: v2013 19 UK/Europe/Africa

Re: Sage 2014 upgrade from 2013 & data conversion - help!

Post by angryhobbit » 02 Oct 2013, 15:46

What a palava! I started upgrading the other clients to 2014, then it transpired that some of the machines are XP and 2014 doesn't like xp. So I then had to re-install 2013 on all the machines, and reinstate the original backup from before this all started. I hate Sage sometimes!

User avatar
brucedenney
Site Admin
Site Admin
Posts: 4664
Joined: 28 Feb 2006, 09:56
Sage Version: v30 UK/Europe/Africa

Re: Sage 2014 upgrade from 2013 & data conversion - help!

Post by brucedenney » 02 Oct 2013, 16:30

There is no problem with V2014 and XP to my knowledge.
For just about anything Sage :- Discount subscriptions, pay-as-you-go support, application integration, reports, layouts, linked excel spreadsheets, analysis or any other help making life with sage easier/less time consuming Contact me.

Post Reply

Who is online

Users browsing this forum: No registered users and 1 guest