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v12 Freezing when going through products.

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murraynt
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Posts: 2
Joined: 13 May 2013, 13:50
Sage Version: v12 UK/Europe/Africa

v12 Freezing when going through products.

Post by murraynt » 13 May 2013, 14:14

Hello all.

I've recently got a new PC with windows 8 64 bit.

At the moment when ever I try and type in a product number in 'Product sales order' or 'Products' it hangs for anything between 5-30 seconds.
When I first installed I had to manually install the ODBC drivers so I'm not sure if it is something to do with this?

So far I've tried doing a repair and reinstalling the ODBC Drivers.

Sage is on a sever running Windows server 2003 and it is feeding about 5 PCs.

The specs are as follows.

Sage V12 12.00.0018
Windows pro 8 64 bit
Intel i3
8gb DDR3 ram
120gb SSD

If anybody has advice it would be greatly appreciated.

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brucedenney
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Posts: 4664
Joined: 28 Feb 2006, 09:56
Sage Version: v30 UK/Europe/Africa

Re: v12 Freezing when going through products.

Post by brucedenney » 13 May 2013, 16:56

Do a clean reinstall.

DO NOT let it install it where it wants.

Install it to C:\Sage

There will be significant parts that will not work because of incompatibilities between 32bit drivers and 64 bit drivers.

You could create a virtual XP machine in W7 and I am not sure if that is still an option with W8

You could always upgrade to a product supported for use under W8.

Edit: it appears you can run XP virtual machine
http://lifehacker.com/5965889/how-to-ru ... -windows-8
For just about anything Sage :- Discount subscriptions, pay-as-you-go support, application integration, reports, layouts, linked excel spreadsheets, analysis or any other help making life with sage easier/less time consuming Contact me.

murraynt
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Posts: 2
Joined: 13 May 2013, 13:50
Sage Version: v12 UK/Europe/Africa

Re: v12 Freezing when going through products.

Post by murraynt » 14 May 2013, 07:56

Thank's for the reply.

This morning I went ahead I did a reinstall and installed the service packs. All seems to be going smooth so far. It's a bit of a mystery why it was doing it in the first place.

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