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Problems with reports

Sage 50 general help forum - Free help and support for all general issues
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oldmasons
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Joined: 17 Jun 2012, 09:12
Sage Version: v2009 15 UK/Europe/Africa

Problems with reports

Post by oldmasons » 22 Apr 2013, 13:59

I have Sage 50 Accounts 2009.

When I now click on reports, I just get an empty box where i used to have a list of reports to choose from.
Any solution ideas please?
Thanks a lot
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brucedenney
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Joined: 28 Feb 2006, 09:56
Sage Version: v30 UK/Europe/Africa

Re: Problems with reports

Post by brucedenney » 22 Apr 2013, 14:16

What have you done prior to this?

Is it a fresh install?
For just about anything Sage :- Discount subscriptions, pay-as-you-go support, application integration, reports, layouts, linked excel spreadsheets, analysis or any other help making life with sage easier/less time consuming Contact me.
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oldmasons
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Sage Version: v2009 15 UK/Europe/Africa

Re: Problems with reports

Post by oldmasons » 22 Apr 2013, 14:19

I have been using this software for 12mths+, the problem occurred without warning. I have inserted my disk and followed 'repair' but this hasn't solved the problem
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brucedenney
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Re: Problems with reports

Post by brucedenney » 22 Apr 2013, 14:54

Is this a single user installation?
For just about anything Sage :- Discount subscriptions, pay-as-you-go support, application integration, reports, layouts, linked excel spreadsheets, analysis or any other help making life with sage easier/less time consuming Contact me.
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oldmasons
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Sage Version: v2009 15 UK/Europe/Africa

Re: Problems with reports

Post by oldmasons » 22 Apr 2013, 14:56

I have just noticed something else very strange, when I click on the 'Company' tab, the nominal screen comes up instead...
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oldmasons
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Joined: 17 Jun 2012, 09:12
Sage Version: v2009 15 UK/Europe/Africa

Re: Problems with reports

Post by oldmasons » 22 Apr 2013, 15:01

I just wanted to let you know, the issue is solved. The "Use data path for report" box was checked under Company Preferences.
Many thanks
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