Cheque destroyed after payment made on sage!

[sweetiepot]

Hi there,

I have a few questions, please help!

1. After receiving an invoice, I put it on sage, wrote a cheque to supplier and post payment in bank module. We have the cheque sent back to us because afterall we haven't had the goods received and they are out of stock. What should i do now on the computer?

2. There are invoices on the system but payment not been made in the bank module, once we establish that goods are not going to be supplied to us anymore, instead of deleting the invoice via maintenance/correction, what else can i do on sage to show that invoices been sent to us but there isn't outstanding amount we need to pay suppliers?

3. We thought that it would be good to use sage as our book keeping system, we have just started putting opening balance on sage as at 1 november last year and all transaction made since then, but the dates are all over the place! When i print an audit trait report, it prints out a list according to order i put transaction on system, any chance i can print a list of all transactions according to date?

4. We have different versions of sage on our computers, once i put data on a backup with the latest version of sage, when i try to restore it on an earlier version, sage just wouldn't let me using manager and password to open the restored data, what can i do?!

Thank you so much for reading this, and i look forward to your help because i am so confused Please help

[brucedenney]

1/ Depends on what version of Sage you run, you can do a bank payment to reverse the payment to the mispostings account and then reverse the invoices with a credit to the mispostings account, they cancel each other out in the mispostings account.

2/ Your supplier should have given you a credit note. This will reverse the invoice. You need to pay them against each other with a zero amount.

3/ You could alter reports so the sort them by date, of course most people post in chronological order. There is no harm in them being jumbled up.

4/ I don't understand why you have purchased multiple copies of the program. You could have upgraded and added additional users it would have been a lot cheaper.

Sage is only backwards compatible, the solution is to upgrade your systems to the same version or purchase additional licences and have one unified multi user system, rather than several disparate systems

[sweetiepot]

Hi Brucedenney,

Thank you for your reply!

I am fine with question 1 and 2 now. I don't understand why we have different versions of sage on the computers, i think my boss is going to upgrade all computers, it makes sense:)

3. How can i alter reports so to sort them by date? I normal print reports by going to 'financial'.

Also I have more questions needing answering, please help!

5. Is there a way to find out which nominal code is/is not in use in the COA. I have set a few different COA in order to monitor different projects within the organisation.

6. Can i print a list of balances with nominal codes end with 10 or 30 or 60 etc. Basically we now use 5 digit nominal codes and the last two digits of the code indicate which project the balance belongs to. Why is life so complicated?!

7. When we have a balance on code 21000 and 22000 (VAT control account), sage will not let me make payment on these accounts, what can i do once these account are clear?

Thank you so much for reading this and i look forward to your reply!

Ta!

[brucedenney]

3. To sort the report you need to open the report in the report writer and change the sorts.

If you have never used the report writer, then you have a learning curve to deal with.

5. Yes, edit the COA and press the check button.

6. Perhaps in V2007 not in anything prior.

7. You can never make a payment against the control accounts, you need to transfer the VAT liabilities to a VAT control account and pay it from there.

http://sage.support.makingithappen.co.u ... m#Transfer