Reconcilliation issue - items entered twice

[john2367]

Sage Line 50 accountant. Version 13.02.30.0144 Operating system XP home 32 bit.

Hi,

I have performed a bank reconcilliation and have found 6 items that have already been reconciled. They have obviously been enterd twice over the period by myself!
Is there a way to get them off the reconcilliation screen? Three are customer receipts, one a cheque sent to a supplier, the other two payments on account.

Many thanks,

JD

[brucedenney]

You need to get them off the customer account and the supplier account as well.

I suggest that either you delete them
or
you reverse them (ie enter customer refund to reverse dummy customer receipt) you then need to match the incorrect receipt against the dummy refund in the bank account, and the payment on account against the dummy receipt. If the item was a customer receipt, that is a transaction matched to some invoice which is in real life unpaid you can un-match it in error corrections by changing the customer account, saving it then changing the account back again. If the customer will go wrong as a result of this, then I suspect you have also duplicated the invoice.

[john2367]

Hi Bruce,

Thanks for your help. Problem no longer a problem,

Regards,

John