We upgraded from Sage 2011 to Sage 2012 mainly due to performance issues with lockouts and delays.
Since the upgrade we have not had any lockouts as such but the performance is very slow. Our setup is 8 locally installed clients using laptops with 4gb of memory on a 1gbps network. The database is on our file server and is accessed by at least 6 people at a time.
Invoicing in particular slows the system down, we don't see the boxes anymore when its frozen but it still takes at least a minute from pressing the button to completion.
Any help or ideas ???
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Need integration?
- - - - - - - - - - - - - - - - - - with your shipping system - website - invoicing system - crm - cms - manufacturing - order import - back to back orders..
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Want web hosting?
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Sage 50 Accounts 2012 Slow Performance
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blinkinglamp
- User
- Posts: 2
- Joined: 10 Oct 2011, 11:05
- Sage Version: v2012 18 UK/Europe/Africa
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brucedenney
- Site Admin
- Posts: 4664
- Joined: 28 Feb 2006, 09:56
- Sage Version: v30 UK/Europe/Africa
Re: Sage 50 Accounts 2012 Slow Performance
There are lots of possibles.
What operating system is the server running?
What antivirus in on the server?
What antivirus is on the clients
Did you configure your anti virus for sage 50?
Have you check our sage 50 performance tips?
What operating system is the server running?
What antivirus in on the server?
What antivirus is on the clients
Did you configure your anti virus for sage 50?
Have you check our sage 50 performance tips?
For just about anything Sage :- Discount subscriptions, pay-as-you-go support, application integration, reports, layouts, linked excel spreadsheets, analysis or any other help making life with sage easier/less time consuming Contact me.
-
blinkinglamp
- User
- Posts: 2
- Joined: 10 Oct 2011, 11:05
- Sage Version: v2012 18 UK/Europe/Africa
Re: Sage 50 Accounts 2012 Slow Performance
Our server runs windows server 2008 and our clients are on windows 7.
We use Kaspersky AV on server and clients and the support company we use have followed the Sage AV advice.
We use Kaspersky AV on server and clients and the support company we use have followed the Sage AV advice.
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brucedenney
- Site Admin
- Posts: 4664
- Joined: 28 Feb 2006, 09:56
- Sage Version: v30 UK/Europe/Africa
Re: Sage 50 Accounts 2012 Slow Performance
You say "it still takes at least a minute from pressing the button to completion."
Can you be clear what you do... and where the delay happens e.g.
I select a single invoice
I right click and select update ledgers
The dialogue for the report output comes up after a few seconds
I choose preview and press the ok button
There is a delay of 60 seconds and the report appears.
Is invoicing the only place where you are experiencing slow performance?
What version where you on prior to upgrading?
Can you be clear what you do... and where the delay happens e.g.
I select a single invoice
I right click and select update ledgers
The dialogue for the report output comes up after a few seconds
I choose preview and press the ok button
There is a delay of 60 seconds and the report appears.
Is invoicing the only place where you are experiencing slow performance?
What version where you on prior to upgrading?
For just about anything Sage :- Discount subscriptions, pay-as-you-go support, application integration, reports, layouts, linked excel spreadsheets, analysis or any other help making life with sage easier/less time consuming Contact me.
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