Need more, need help now?
- - - - - - - - - - - - - - - - - - pay-as-you-go support - no contract - tenth of an hour billing - expert help - fast service - no call queues
Need integration?
- - - - - - - - - - - - - - - - - - with your shipping system - website - invoicing system - crm - cms - manufacturing - order import - back to back orders..
Need a report?
- - - - - - - - - - - - - - - - - - Excel reporting that pulls data from Sage - custom layouts - layouts that change adapt to your brands and/or for drop shipping.
Want web hosting?
- - - - - - - - - - - - - - - - - - Your own domain name - email - a shop - wordpress - woo commerce - ticket systems - help desks - forums - portals

2011 - Report Browser issues

Sage 50 general help forum - Free help and support for all general issues
Post Reply
Ratopal
User
User
Posts: 5
Joined: 09 Mar 2011, 10:21
Sage Version: v2009 15 UK/Europe/Africa

2011 - Report Browser issues

Post by Ratopal » 09 Mar 2011, 10:39

Good morning,

I have just upgraded from Sage Line 50 V12 to Sage 50 Accounts 2011.

I have two issues with the Report Browser dialogue.

1. When I email a report there is no visible indication that the action has been completed. I would like the dialogue to close once the email has been successfully sent but any visual cue would help.

2. I would like to customise the Report Browser button bar. In particular I would like to remove the 'New', 'Edit' and 'Delete' buttons.

I would be grateful for any help.

Thanks,

Ned

Ratopal
User
User
Posts: 5
Joined: 09 Mar 2011, 10:21
Sage Version: v2009 15 UK/Europe/Africa

Re: 2011 - Report Browser issues

Post by Ratopal » 16 Mar 2011, 07:57

Oh well. Never mind then.

User avatar
brucedenney
Site Admin
Site Admin
Posts: 4664
Joined: 28 Feb 2006, 09:56
Sage Version: v30 UK/Europe/Africa

Re: 2011 - Report Browser issues

Post by brucedenney » 24 Mar 2011, 10:07

You need to send your wishes to sage for the "wish list".

When you send reports via email, if you use MAPI then you know they have gone. If you use SMTP then I suggest CC'ing a copy to your own address so you know they have gone.
For just about anything Sage :- Discount subscriptions, pay-as-you-go support, application integration, reports, layouts, linked excel spreadsheets, analysis or any other help making life with sage easier/less time consuming Contact me.

Ratopal
User
User
Posts: 5
Joined: 09 Mar 2011, 10:21
Sage Version: v2009 15 UK/Europe/Africa

Re: 2011 - Report Browser issues

Post by Ratopal » 28 Mar 2011, 08:27

We do not use MAPI, Outlook or Exchange.

I have set-up a mailbox on our internal IMAP/POP/SMTP server especially for Sage outgoing reports. I have also set-up an SMTP service on a user-defined port for use by Sage. I intercept outgoing messages to that port and redirect them to the 'Drafts' folder of my Sage mailbox. This is working fine but it doesn't stop people clicking the email icon for a report several times before they notice all the duplicate messages arriving in the Drafts folder.

They'll learn in time.

Thanks for your help.

Post Reply

Who is online

Users browsing this forum: No registered users and 1 guest