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Login problem

Sage 50 general help forum - Free help and support for all general issues
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ITSageUser

Login problem

Post by ITSageUser » 14 Nov 2006, 10:38

I am using Sage Line 50 v12 and today when I logged in the system did not log me in. I entered the name and password correctly, but when I entered them, the screens just closed down.

This problem is only started from today.

I have reboot the pc and started it again and still have the same problem, all other users have the same problem on the network.
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brucedenney
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Posts: 4631
Joined: 28 Feb 2006, 09:56
Sage Version: v28 UK/Europe/Africa

Post by brucedenney » 15 Nov 2006, 14:27

Can you log on as Manager?

Has someone deleted files in the sage data directory?

I think you may need to dbuild a new data set and restore your last good backup.
For just about anything Sage :- Discount subscriptions, pay-as-you-go support, application integration, reports, layouts, linked excel spreadsheets, analysis or any other help making life with sage easier/less time consuming Contact me.
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ITSageUser

Post by ITSageUser » 15 Nov 2006, 14:41

I can log on as Manager

But if log on as Manager and click on access rights ,the system shuts down

As far as I know, no files in the sage directory have been deleted
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brucedenney
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Posts: 4631
Joined: 28 Feb 2006, 09:56
Sage Version: v28 UK/Europe/Africa

Post by brucedenney » 15 Nov 2006, 15:24

Sounds like the access rights file has got corrupted.

Very wierd...

I would backup the system, restore your last good backup, make a copy of the access.dta file, restore the "bad" backup and replace the access.dta file.

I have never tried this so make sure you have a backup first.
For just about anything Sage :- Discount subscriptions, pay-as-you-go support, application integration, reports, layouts, linked excel spreadsheets, analysis or any other help making life with sage easier/less time consuming Contact me.
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ITSageUser

Post by ITSageUser » 15 Nov 2006, 16:19

thanks I will give that ago
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