Need more, need help now?
- - - - - - - - - - - - - - - - - - pay-as-you-go support - no contract - tenth of an hour billing - expert help - fast service - no call queues
Need integration?
- - - - - - - - - - - - - - - - - - with your shipping system - website - invoicing system - crm - cms - manufacturing - order import - back to back orders..
Need a report?
- - - - - - - - - - - - - - - - - - Excel reporting that pulls data from Sage - custom layouts - layouts that change adapt to your brands and/or for drop shipping.
Want web hosting?
- - - - - - - - - - - - - - - - - - Your own domain name - email - a shop - wordpress - woo commerce - ticket systems - help desks - forums - portals

Tax / element mismatch

Sage 50 general help forum - Free help and support for all general issues
Post Reply
finnennis
User
User
Posts: 1
Joined: 05 Nov 2009, 12:31
Sage Version: V11 UK/Europe/Africa

Tax / element mismatch

Post by finnennis » 05 Nov 2009, 12:35

Hi

first time here,

we have transfered to cash accounting, and have some unallocated payments to go against invoices. when we try to do this we are told tax / element mismatch. can anyone help with how to get around this please?

--andrea--
User
User
Posts: 26
Joined: 13 Aug 2006, 12:10

Re: Tax / element mismatch

Post by --andrea-- » 06 Nov 2009, 15:35

Hi finnennis

I wonder if this is more to do with the change of vat rate from 17.5% to 15%, than changing to cash accounting?

Double check that your Invoices and your Payments on Accounts are both using the sames Tax Code and have the same amount for vat?

Otherwise the solution is likely to be to delete the Payment on Account and post again directly against the Sales Invoice (and remember to put the tick in bank rec, if the payment has already been reconciled).

Good luck,
Andrea

Site4
User
User
Posts: 63
Joined: 08 Oct 2009, 12:39
Sage Version: v2009 15 UK/Europe/Africa

Re: Tax / element mismatch

Post by Site4 » 06 Nov 2009, 20:29

This is a function of / result of using cash accounting; the invoice and tax code need to be the same on both invoice and payment on account, so as Andrea says, delete the incorrect one and re-enter.
Dave

Post Reply

Who is online

Users browsing this forum: Semrush [Bot] and 1 guest