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reprinting despatch notes

Sage 50 general help forum - Free help and support for all general issues
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sprakky
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Joined: 02 Oct 2009, 11:12
Sage Version: V11 UK/Europe/Africa

reprinting despatch notes

Post by sprakky » 02 Oct 2009, 11:21

Hi i am completely new to sage ( line 50) so this may seem a silly question but could someone advise me how to reprint a despatch note
many thanks
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billshankley
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Sage Version: v2015 21 UK/Europe/Africa

Re: reprinting despatch notes

Post by billshankley » 07 Oct 2009, 14:57

go into your sales order and in the tabs along the top you will see "Despatched" click on that and select the GDN and hit print along the bottom of the window.
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sprakky
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Joined: 02 Oct 2009, 11:12
Sage Version: V11 UK/Europe/Africa

Re: reprinting despatch notes

Post by sprakky » 16 Oct 2009, 15:32

Hi sorry about the delay - thankjs for the response, i have tried and it seems to work on some orders but on others it states" no data was found the report cannot be genrated" , yet the delivery is complete.
Could you please help
many thanks
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billshankley
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Posts: 42
Joined: 30 Sep 2009, 12:55
Sage Version: v2015 21 UK/Europe/Africa

Re: reprinting despatch notes

Post by billshankley » 20 Oct 2009, 08:40

That suggests to me that the despatch is actioned in different ways. I suggest despatching as follows to always create a despatch note -

Select the sales order you want to despatch

Click on amend and allocate stock

Click on GDN and select the Sales Order and enter the despatch quantities and click complete.

Or is this the way you do it already?
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sprakky
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Posts: 4
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Sage Version: V11 UK/Europe/Africa

Re: reprinting despatch notes

Post by sprakky » 21 Oct 2009, 11:51

Hi yes this is the way we do it now.
But we do get requests for a copy of the despatch note from customers who have lost it etc.
But I dont seem to have the option to reprint.
thanks
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