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Payment on Account now refunded to client

Bookkeeping and Management Accounting help does not have to be specific to the use of Sage 50
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shawpen
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Joined: 12 Dec 2008, 13:57

Payment on Account now refunded to client

Post by shawpen » 12 Dec 2008, 14:04

I have now refunded my customer by cheque, for a duplicate payment that had been entered on Sage as a Payment on Account.

What is the best way to enter this bank payment, so that the customer's record no longer shows this outstanding Payment on Account?

Many thanks

SH
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--andrea--
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Joined: 13 Aug 2006, 12:10

Re: Payment on Account now refunded to client

Post by --andrea-- » 19 Aug 2009, 23:40

Hi shawpen,

This is how I do it;

click 'customers'
click 'write off/refund' (in the top left menu)
click 'payment on account refund'

then follow the prompts, the payment will be in your bank, and the customer ledger will be clear... simple huh?

Good luck,
Andrea
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