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ch7086
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Post by ch7086 » 24 Apr 2009, 14:59

Sage Version 13.02.17.0126
Op System Fileserver Windows Small Buisness Server
Op System Client Pc's Windows XP

We have run the maintainence manager and it has come up with the following warning...
"Transaction 104905 foreign amount paid is greater than foreign amount due". we have tried fix but it does not repair thes warning.
The transaction number in question does not relate to a foreign transaction (it is a vat free bank payment).
I can not restore to a previous day as the warning occured last week while I was on holiday, so there is now a full weeks work which would be a pain (and impossible) to re-input.
Sage would take a age(6 days) or charge a small fortune for a quicker repair of this corruption.
Does anyone have any ideas how i can slove and remove this warning?
Thanks

Colin

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brucedenney
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Post by brucedenney » 28 Apr 2009, 08:35

Delete the transaction and then repost it.
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ch7086
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Post by ch7086 » 29 Apr 2009, 07:50

brucedenney wrote:Delete the transaction and then repost it.
Thanks Bruce tried that but it does not remove the "warning" Message
Thanks

Colin

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brucedenney
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Post by brucedenney » 30 Apr 2009, 08:23

I have seen warning messages on deleted transactions in the past! You are not alone.

When the transaction is removed when you clear the audit trail it will go.

If you can re-date the transaction to a very early date then you could clear the audit trail to that date and so remove just the one transaction.

The alternatives are to

a) spend money on fixing the data.
b) live with it until such time as you clear the audit trail in the knowledge that you understand what the problem is and that it does not affect anything.
For just about anything Sage :- Discount subscriptions, pay-as-you-go support, application integration, reports, layouts, linked excel spreadsheets, analysis or any other help making life with sage easier/less time consuming Contact me.

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