Need more, need help now?
- - - - - - - - - - - - - - - - - - pay-as-you-go support - no contract - tenth of an hour billing - expert help - fast service - no call queues
Need integration?
- - - - - - - - - - - - - - - - - - with your shipping system - website - invoicing system - crm - cms - manufacturing - order import - back to back orders..
Need a report?
- - - - - - - - - - - - - - - - - - Excel reporting that pulls data from Sage - custom layouts - layouts that change adapt to your brands and/or for drop shipping.
Want web hosting?
- - - - - - - - - - - - - - - - - - Your own domain name - email - a shop - wordpress - woo commerce - ticket systems - help desks - forums - portals

reformat two workstation (client)

Sage 50 general help forum - Free help and support for all general issues
Post Reply
randysilverio1985
User
User
Posts: 7
Joined: 11 Dec 2008, 03:19

reformat two workstation (client)

Post by randysilverio1985 » 15 Dec 2008, 01:03

Hi,

I reformat the two (2) workstations and reinstall the Sage Line 50 Financial Controller v10. I remapped the data path. Do you think the 2 workstations can now access the Sage Line 50 using the current Logon and Password?

The problem here is, the 2 worksations cannot logon in their Sage Line 50. (This problem happened after using the McAffee anti-virus.) We tried other accounts but still cannot logon.

In other workstations (w/o problem), we can logon in Sage Line 50 using all users.

Please advice. Thanks!

User avatar
brucedenney
Site Admin
Site Admin
Posts: 4664
Joined: 28 Feb 2006, 09:56
Sage Version: v30 UK/Europe/Africa

Post by brucedenney » 16 Dec 2008, 14:10

Sounds like you have not set the path to the data.

The easy way to do this is to un-install sage, go to the mapped drive and run the netsetup program.

the quick way is to edit the company (no file extension) file with notepad and change the path to the mapped drive path. (or if the drive mapping is the same as other workstations, you could copy the company file from another installation into this one.)

In V10 the "company" file is in the sage installation directory normally c:\program files\sage\accounts
For just about anything Sage :- Discount subscriptions, pay-as-you-go support, application integration, reports, layouts, linked excel spreadsheets, analysis or any other help making life with sage easier/less time consuming Contact me.

Post Reply

Who is online

Users browsing this forum: Semrush [Bot] and 34 guests