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Sage 50 general help forum - Free help and support for all general issues
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mowerman
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Post by mowerman » 02 Aug 2008, 11:46

My computer crashed. When re loaded Line 50 V5, everything seemed fine all date restored but when it came to printing an invoice problem occured.
The template I had saved had not been restored from my flopy & every time I go into report designer to try & amend I get message REPDES16 caused a general protection fault in module SGREP16DLL at 00E4:0853

Any help appreciated. :? :?
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brucedenney
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Sage Version: v30 UK/Europe/Africa

Post by brucedenney » 04 Aug 2008, 13:46

V5 is VERY old.

What operating system are you running?

Has the report desinger been working on this operating system in the past?
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mowerman
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Post by mowerman » 05 Aug 2008, 13:17

Operating on xp home & yes it was working fine before I know its old but we have never had any problems so not felt need to change anything.
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brucedenney
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Post by brucedenney » 06 Aug 2008, 16:22

I guess something might have happened during the install.


First thought though would be to check you have at least one printer installed.

I guess un-installing and reinstalling would be the next step.

Can you give more details on what led you to reinstall Sage V5?
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