Customer invoice 120 has decided to appears in two different customer accounts.
On one it appears with the correct data on the accounts initial screen, double click and it opens and its fine.
On the second appearance, it appears in an incorrect customers account, with different data on the initial screen, when you double click it, it opens the invoice above with the correct info.
I needs this sorted asap, reconciling customer accounts isnt fun, and having to explain to them why this is appearing on their statement is proving to be tricky.
Help me oh dear lord of all sage help me
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Technical glitch on sage
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samshepcap
- User
- Posts: 6
- Joined: 08 Apr 2008, 14:25
Technical glitch on sage
God I Hate Numbers!
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brucedenney
- Site Admin
- Posts: 4664
- Joined: 28 Feb 2006, 09:56
- Sage Version: v30 UK/Europe/Africa
edit the second appearance to have the correct invoice number in the ref field using file>maintenance>error corrections.
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