Re: refunds

[Raouf Malek]

Hi,
How can I set an account or norminal code for the refunds only to show me to whom I make refunds the money to (customers) & How much every month I did refund. What Nominal Code I used.
Why I am asking that If I used the refund feature on Sage line 50 FC, it just canceled the Transactions the same as reverse.

[brucedenney]

Not sure if I exactly understand.

If I sold £100 worth of product under nominal code 4001 I would do a credit note to reverse it against nominal 4001.

Then the customer refund "pays" the credit note.

If you want to see refunds "separately" then there are several ways you could do this, you could look at the credit notes or if you wanted post the credit note to a separate nominal account.

A bit more detail of your situation might help...

[Raouf Malek]

Thanks, you are right.
I Sold a Course for 100 under norminal code 4001, the course had canceled so I refund the money back, sage will cancel the transactions but If I want to know how many people I make a refunds & how much you will not see it all, someone suggest that I set a nominal code for refunds under expenses but I am not sure.
You said there are several ways I could do.

Any help much appreicate.

Raouf Malek

[ANDREWS]

I PAID £1000 TO A SUPPLIER INVOICE AND 3 WEEKS LATER THEY HAVE REFUNDED ME £300.00 STRAIGHT BACK INTO MY BANK ACCOUNT.

I KNOW FOR THE ENTRY TO SHOW ON MY REPORTS I COULD DO A BANK DEPOSIT BUT THEN THIS WOULD NOT SHOW ON THE SEPARATE SUPPLIER LEDGER, THE £300 WOULD ONLY BE DEDUCTED FROM THE NOMINAL CODE.......ANY IDEAS HOW I COULD DO THIS?