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Password rejected.

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pinnerite
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Posts: 6
Joined: 02 Feb 2022, 10:49
Sage Version: V11 UK/Europe/Africa

Password rejected.

Post by pinnerite » 23 Sep 2023, 20:02

I have never employed a password for Sage 10, 11 or 12.
I was using Sage 10 in July for a clients data.
When I restored from one of my own backups.
Sage reported wrong password and does this with every backup!
Can I get out of this?

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brucedenney
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Posts: 4651
Joined: 28 Feb 2006, 09:56
Sage Version: v30 UK/Europe/Africa

Re: Password rejected.

Post by brucedenney » 25 Sep 2023, 15:11

Version 10 was a long long time ago so not so easy to help.

Can you access the demo data?

If not then I suspect that sage was installed by a different user, deleting the RSA crypto keys might resolve it.

In windows 11 they are in C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys
For just about anything Sage :- Discount subscriptions, pay-as-you-go support, application integration, reports, layouts, linked excel spreadsheets, analysis or any other help making life with sage easier/less time consuming Contact me.

pinnerite
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Posts: 6
Joined: 02 Feb 2022, 10:49
Sage Version: V11 UK/Europe/Africa

Re: Password rejected.

Post by pinnerite » 29 Sep 2023, 17:44

Thank you.
I tried reinstalling Sage 12 in Wn-10.
It installs but doesn't start up.
Incompatibility I guess.
I only ever used it for clients; that also used it.

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brucedenney
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Posts: 4651
Joined: 28 Feb 2006, 09:56
Sage Version: v30 UK/Europe/Africa

Re: Password rejected.

Post by brucedenney » 02 Oct 2023, 09:52

If you want to install legacy app onto Win 10/11 then the secret is to install them somewhere other than the Program Files or Program Files (x86) folder. I typically create a fold called ProgramFilesXP. Windows introduced extra restrictions on the Program Files folder that legacy applications do not expect so installing them to a non standard location avoid this.

You will also need to install the older version of .net for some applications.

I have Version 12 running on Win 10 and it seems fine to me.
For just about anything Sage :- Discount subscriptions, pay-as-you-go support, application integration, reports, layouts, linked excel spreadsheets, analysis or any other help making life with sage easier/less time consuming Contact me.

pinnerite
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Posts: 6
Joined: 02 Feb 2022, 10:49
Sage Version: V11 UK/Europe/Africa

Re: Password rejected.

Post by pinnerite » 02 Oct 2023, 11:34

I must try that.Thank yo.

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