Move payment from one customer account to another

[naz1000]

I sometimes enter payments that I don’t know where they came from to account UNKNOWN (ie bank
payment reference has no relation to the customers account ).

When I find out where they came from how do I move all or part of this payment to the correct account ? I currently just delete transaction
and re-enter.

[brucedenney]

If you post then to a Customer account called "UNKNOWN" then all you need to do is edit the transaction, change the customer account to the correct one. Then, unless this is a payment on account, do a zero value receipt against that customer, pickup the payment and match it off against wha tis paid.

[naz1000]

Thank you Bruce - would the same process apply if only part of the payment was being moved ?

[brucedenney]

You can not have a payment that goes to 2 different accounts, so not scenario that exists.