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Want web hosting?
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Supplier refund doesn't match credit note due to delivery charges
Supplier refund doesn't match credit note due to delivery charges
Hi
I'm using Sage 50 Accounts Version 24.2.
I recently returned some items to a supplier due to not needing them.
I have recieved a refund for the full amount less a £6 delivery charge for returning the items. The credit note provided by the supplier is for the full amount.
I have posted and allocated both of these transactions but the £6 is still sitting on the supplier account.
How do I correct this?
I'm using Sage 50 Accounts Version 24.2.
I recently returned some items to a supplier due to not needing them.
I have recieved a refund for the full amount less a £6 delivery charge for returning the items. The credit note provided by the supplier is for the full amount.
I have posted and allocated both of these transactions but the £6 is still sitting on the supplier account.
How do I correct this?
- brucedenney
- Site Admin
- Posts: 4631
- Joined: 28 Feb 2006, 09:56
- Sage Version: v28 UK/Europe/Africa
Re: Supplier refund doesn't match credit note due to delivery charges
You pay the supplier the £6 you owe.
For just about anything Sage :- Discount subscriptions, pay-as-you-go support, application integration, reports, layouts, linked excel spreadsheets, analysis or any other help making life with sage easier/less time consuming Contact me.
Re: Supplier refund doesn't match credit note due to delivery charges
Thank you for getting back to me.
The £6 is the remainder of the credit note from the supplier, so as far as Sage is concerned, the supplier 'owes' us £6.
If I enter a supplier payment or refund, our bank will then be out by £6.
Do I need to create a dummy invoice for the £6 and allocate it to the credit note? If so, what is the 'paper trail' required for this?
Hopefully that makes sense?
Many thanks
The £6 is the remainder of the credit note from the supplier, so as far as Sage is concerned, the supplier 'owes' us £6.
If I enter a supplier payment or refund, our bank will then be out by £6.
Do I need to create a dummy invoice for the £6 and allocate it to the credit note? If so, what is the 'paper trail' required for this?
Hopefully that makes sense?
Many thanks
- brucedenney
- Site Admin
- Posts: 4631
- Joined: 28 Feb 2006, 09:56
- Sage Version: v28 UK/Europe/Africa
Re: Supplier refund doesn't match credit note due to delivery charges
Sorry, misunderstanding there.
You need to ask the supplier to reimburse you the £6 they owe you.
You need to ask the supplier to reimburse you the £6 they owe you.
For just about anything Sage :- Discount subscriptions, pay-as-you-go support, application integration, reports, layouts, linked excel spreadsheets, analysis or any other help making life with sage easier/less time consuming Contact me.
Re: Supplier refund doesn't match credit note due to delivery charges
Hi, sorry.
They don't actually 'owe' us anything. The £6 was taken off the refund to cover the cost of shipping the items back.
Many thanks
They don't actually 'owe' us anything. The £6 was taken off the refund to cover the cost of shipping the items back.
Many thanks
- brucedenney
- Site Admin
- Posts: 4631
- Joined: 28 Feb 2006, 09:56
- Sage Version: v28 UK/Europe/Africa
Re: Supplier refund doesn't match credit note due to delivery charges
Then you need to offset the cost of the shipping against the £6 credit.
Do an invoice to whatever nominal you use for shipping. As you do not have an invoice, you will not be able to claim back any VAT.
Do an invoice to whatever nominal you use for shipping. As you do not have an invoice, you will not be able to claim back any VAT.
For just about anything Sage :- Discount subscriptions, pay-as-you-go support, application integration, reports, layouts, linked excel spreadsheets, analysis or any other help making life with sage easier/less time consuming Contact me.
Re: Supplier refund doesn't match credit note due to delivery charges
That makes sense! thank you
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