Need more, need help now?
- - - - - - - - - - - - - - - - - - pay-as-you-go support - no contract - tenth of an hour billing - expert help - fast service - no call queues
Need integration?
- - - - - - - - - - - - - - - - - - with your shipping system - website - invoicing system - crm - cms - manufacturing - order import - back to back orders..
Need a report?
- - - - - - - - - - - - - - - - - - Excel reporting that pulls data from Sage - custom layouts - layouts that change adapt to your brands and/or for drop shipping.
Want web hosting?
- - - - - - - - - - - - - - - - - - Your own domain name - email - a shop - wordpress - woo commerce - ticket systems - help desks - forums - portals

Despatching goods when on hold

Sage 50 general help forum - Free help and support for all general issues
Post Reply
jimbell
User
User
Posts: 32
Joined: 26 May 2012, 08:21
Sage Version: v2012 18 UK/Europe/Africa

Despatching goods when on hold

Post by jimbell » 20 Apr 2018, 10:35

We are running on V21 Sage 50
If we put a late payer on hold & still have goods to ship to them, when despatching a series of orders to a range of customers sometimes we can by accident despatch goods to the customer on hold.
The system lets us do this
When we despatch we dont normally open the SOP, we just click despatch order icon, then click no to issue delivery note only
We dont issue invoice at this time, we do that later in the week once double checked
Is there any way to make it so it is not possible to print the delivery note?
Then despatch person cannot do this in error
Any help appreciated :)

User avatar
brucedenney
Site Admin
Site Admin
Posts: 4619
Joined: 28 Feb 2006, 09:56
Sage Version: v28 UK/Europe/Africa

Re: Despatching goods when on hold

Post by brucedenney » 20 Apr 2018, 10:40

You could sticks a big "ON HOLD" on the layout and using conditional formatting, based on the account status, suppress it from printing if the account status is good.
For just about anything Sage :- Discount subscriptions, pay-as-you-go support, application integration, reports, layouts, linked excel spreadsheets, analysis or any other help making life with sage easier/less time consuming Contact me.

jimbell
User
User
Posts: 32
Joined: 26 May 2012, 08:21
Sage Version: v2012 18 UK/Europe/Africa

Re: Despatching goods when on hold

Post by jimbell » 20 Apr 2018, 21:02

thanks for the tip Bruce
Sounds a good idea!
We will experiment with what you mean & see if we can work out how to achieve it
Thanks

Post Reply

Who is online

Users browsing this forum: Google [Bot] and 19 guests