Hi,
I have posted a cheque via the supplier payments screen, comprised of 2 invoices and a credit note.
After doing this, it transpired that one of the invoices should not have been paid.
I deleted the payment using Maintenance>Corrections, but it has allocated the credit note against one of the invoices, and showing them as being paid (I think!).
How can I correct this please, as I cannot now post a cheque for the correct value as the invoice I want to pay is already showing as paid!
Obviously I cannot edit the deleted payment through Maintenance>Corrections, but have no idea of how else to edit it.
Any help would be greatly appreciated.
Thank you
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Correcting a cheque with wrong value - help please!
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brucedenney
- Site Admin
- Posts: 4664
- Joined: 28 Feb 2006, 09:56
- Sage Version: v30 UK/Europe/Africa
Sounds like the credit note is still allocated to one of the invoices.
There is no way to un allocate it.
If it is allocated to the wrong invoice then you will have to delete/reverse the credit note and then put it back.
If it is allocated to the right invoice then the balance due on the invoice will be the amount you need to pay.
If this is all going to be resolved with the next payment, you could just do a payment on account and sort it out when you make the next payment.
There is no way to un allocate it.
If it is allocated to the wrong invoice then you will have to delete/reverse the credit note and then put it back.
If it is allocated to the right invoice then the balance due on the invoice will be the amount you need to pay.
If this is all going to be resolved with the next payment, you could just do a payment on account and sort it out when you make the next payment.
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