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client letters aged debtors

Bookkeeping and Management Accounting help does not have to be specific to the use of Sage 50
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browneyes
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Sage Version: v2010 16 UK/Europe/Africa

client letters aged debtors

Post by browneyes » 21 Mar 2014, 05:26

I have upgraded to Sage account plus v16. I now dont know for e.g how to get the letters out for people who have debts over 60 days. I can see who they are but cannot get the letter to to appear for that particular person can someone let me know how to do this please

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brucedenney
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Sage Version: v28 UK/Europe/Africa

Re: client letters aged debtors

Post by brucedenney » 21 Mar 2014, 10:49

What is the problem?
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browneyes
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Sage Version: v2010 16 UK/Europe/Africa

Re: client letters aged debtors

Post by browneyes » 05 Apr 2014, 23:58

Hi with the previous version I could see those who are 30, 60 days and then go to letters choose the company. I then chose the type of letter and went to print and it would print.

With the newer versions I am having difficulty getting the letter and also printing it. I know the layout is different, but I thought that if I go to letters pick the relevant one, I could get it and print. Keeps saying no data

browneyes
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Joined: 21 Mar 2014, 05:10
Sage Version: v2010 16 UK/Europe/Africa

Re: client letters aged debtors

Post by browneyes » 06 Apr 2014, 20:56

Is it anything to do with the server setup or is it something I have missed in customer setup in settings :?:

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brucedenney
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Re: client letters aged debtors

Post by brucedenney » 07 Apr 2014, 15:32

>>I could see those who are 30, 60 days and then go to letters choose the company.

How did you see them?

Did you apply a search?
For just about anything Sage :- Discount subscriptions, pay-as-you-go support, application integration, reports, layouts, linked excel spreadsheets, analysis or any other help making life with sage easier/less time consuming Contact me.

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