Page 1 of 1

Invoice number on statements

Posted: 15 Dec 2009, 12:40
by Jane-Astra
Can anyone tell me how to show the invoice numbers on customer statements?

Re: Invoice number on statements

Posted: 21 Jan 2010, 17:54
by brucedenney
Whatever you put in (is in) the INV REF column should appear on the statement.

If there is nothing in that column:
There is an option in the invoicing module to update using Sales Order numbers instead of Invoice numbers. If that has been inadvertently activated you might want to put it back.

If there is something in that column and it is not printing you may have a layout that has been altered to deliberately not show invoice numbers, you will need to fix this with the report writer.