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Modified report loading on one PC but not another

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Posts: 29
Joined: 05 Dec 2012, 17:01
Sage Version: v2009 15 UK/Europe/Africa

Modified report loading on one PC but not another

Post by zonkolooney » 26 Aug 2019, 13:58

Hi again Bruce

I modified a statement layout some time ago to suit our company logo etc. including some graphics at the bottom and some other text enhancements.
I have a colleague running the same version of Line 50 as we have - Version 15.01Sage Accounts Professional 2009.

When I offered to do a similar layout for his company and sent it to him, it throws an eror as below when he tries to load it.

"The report could not be loaded. The report C: - ProgramData - Sage - Accounts - 2009 - company.000 - layouts could not be loaded."

I tried sending it - by email - and to the same folder area on a second computer in my office where we hold a backup copy of the accounts and it loads and rune fine without any problems!
Any ideas please?

Thanks in advance , Peter

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Sage Version: v2017 23 UK/Europe/Africa

Re: Modified report loading on one PC but not another

Post by brucedenney » 27 Aug 2019, 10:59

It is possible that you are running different version of the report writer, you might have other versions of sage loaded, payroll or other products and you have used functionality that doesn't exist in one, but does in the other.

It could be the report is in the wrong place or that you have different variants, there are just so many things it could be it is hard to tell.
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