Report designer simply crashing
Posted: 01 Aug 2019, 10:58
Hi Bruce
I'm just wondering if maybe you can help..................again!
I needed to use an old backup from a previous version ( Version 12 ) to access a once-used customer account in order to print and resend an invoice from my latest version ( Version 15 ).
I got the old backup data to convert seemingly without any problems but the layouts for the invoices that I used will not convert. They simply cause the "Sage Batch converter has stopped working error" message and the report designer simply will not load.
I was trying to avoid having to redesign a whole new invoice and statement layout that took a LOT of time to perfect.
Any ideas please?
Thanks
Peter
I'm just wondering if maybe you can help..................again!
I needed to use an old backup from a previous version ( Version 12 ) to access a once-used customer account in order to print and resend an invoice from my latest version ( Version 15 ).
I got the old backup data to convert seemingly without any problems but the layouts for the invoices that I used will not convert. They simply cause the "Sage Batch converter has stopped working error" message and the report designer simply will not load.
I was trying to avoid having to redesign a whole new invoice and statement layout that took a LOT of time to perfect.
Any ideas please?
Thanks
Peter