Emailing Invoices - Subject Line
Posted: 25 Jul 2019, 09:02
Good morning!
I am hoping for some help please with constructing a new expression to determine the subject line of an email when sending 1 or multiple invoices.
On both of the templates I mainly use, the current expression under Report; Email Settings; Subject is:
"Invoice " + INVOICE.INVOICE_NUMBER + " from " + COMPANY.NAME
So if I am just sending one invoice, say no 123, the email subject line will read "Invoice 123 from *our company name*" which is fine.
However, if I am sending multiple invoices to one customer the invoices will attached as a file per invoice all to the same email - I am happy with this as I think customers would get annoyed receiving 10 emails for 10 invoices. Annoyingly though, the subject bar only picks up the 1st invoice number, and will still read "Invoice 123 from *our company name*" even if invoices 456 & 789 are also attached.
One of our suppliers uses sage (assuming so as they have a sage pay button), and their subject bar varies depending on how many invoices are attached. So if they just sent one invoice it's "Invoice 112233 from *their company name*", but if they send multiple it's just "Invoices from *their company name*"... Can you please help me to construct an expression so that our subject line would read something similar to theirs?
It probably doesn't seem like it's that big a deal, but a customer recently used it as an excuse to only pay 1 of 3 invoices attached to an email
I am on version 25.1.128.0 if that helps.
Any help would be greatly appreciated!!
I am hoping for some help please with constructing a new expression to determine the subject line of an email when sending 1 or multiple invoices.
On both of the templates I mainly use, the current expression under Report; Email Settings; Subject is:
"Invoice " + INVOICE.INVOICE_NUMBER + " from " + COMPANY.NAME
So if I am just sending one invoice, say no 123, the email subject line will read "Invoice 123 from *our company name*" which is fine.
However, if I am sending multiple invoices to one customer the invoices will attached as a file per invoice all to the same email - I am happy with this as I think customers would get annoyed receiving 10 emails for 10 invoices. Annoyingly though, the subject bar only picks up the 1st invoice number, and will still read "Invoice 123 from *our company name*" even if invoices 456 & 789 are also attached.
One of our suppliers uses sage (assuming so as they have a sage pay button), and their subject bar varies depending on how many invoices are attached. So if they just sent one invoice it's "Invoice 112233 from *their company name*", but if they send multiple it's just "Invoices from *their company name*"... Can you please help me to construct an expression so that our subject line would read something similar to theirs?
It probably doesn't seem like it's that big a deal, but a customer recently used it as an excuse to only pay 1 of 3 invoices attached to an email
I am on version 25.1.128.0 if that helps.
Any help would be greatly appreciated!!