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Certain Product Descriptions not Printing

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Posts: 1
Joined: 27 Jan 2017, 19:23
Sage Version: v2016 22 UK/Europe/Africa

Certain Product Descriptions not Printing

Post by Peakie81 » 27 Jan 2017, 19:27

Hi there,

certain products, classified as service products are no longer printing on our invoices. Please can anyone point me in the right direction?

Thanks in advance

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Joined: 28 Feb 2006, 09:56
Sage Version: v2017 23 UK/Europe/Africa

Re: Certain Product Descriptions not Printing

Post by brucedenney » 30 Jan 2017, 08:46

Service products do not use description they use TEXT a large free text memo field.

If you want a product that you do not track stock on, use the non stock option.

Labour for example would be a non stock product and have a short description. An installation service would have paragraphs of text describing what was done.

The standard layouts have multiple sections to allow for printing the TEXT field when service items are used.
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