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Emailing Invoice problems

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Dinkers
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Joined: 31 Jan 2013, 10:30
Sage Version: v2008 14 UK/Europe/Africa

Emailing Invoice problems

Post by Dinkers » 31 Jan 2013, 10:35

I wonder if anyone can help? We operate 3 computers on a network here and I've successfully managed to start quick emailing invoices on my computer. However, I've been unable to do the same on our other two machine even though I've gone through the same process and double/treble checked all the settings are the same.

when I click on the quick email tab I get the message 'the report file cannot be found'.

Can anyone point me in the right direction....it's so frustrating!

Many thanks
Dinkers

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brucedenney
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Joined: 28 Feb 2006, 09:56
Sage Version: v28 UK/Europe/Africa

Re: Emailing Invoice problems

Post by brucedenney » 31 Jan 2013, 14:30

Is this a network install?

Are all the PC's using the same data set?
For just about anything Sage :- Discount subscriptions, pay-as-you-go support, application integration, reports, layouts, linked excel spreadsheets, analysis or any other help making life with sage easier/less time consuming Contact me.

Dinkers
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Posts: 2
Joined: 31 Jan 2013, 10:30
Sage Version: v2008 14 UK/Europe/Africa

Re: Emailing Invoice problems

Post by Dinkers » 31 Jan 2013, 14:33

Yes they are

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brucedenney
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Posts: 4629
Joined: 28 Feb 2006, 09:56
Sage Version: v28 UK/Europe/Africa

Re: Emailing Invoice problems

Post by brucedenney » 31 Jan 2013, 15:05

What do you mean by Quick emailing, V2008 14 does not have one click email?

Can you give full version numbers of your Sage 50 eg 14.xx.xxxx and the Report Designer eg 1.x.xxxx.xx

If you manually print the report can you see the layout.
For just about anything Sage :- Discount subscriptions, pay-as-you-go support, application integration, reports, layouts, linked excel spreadsheets, analysis or any other help making life with sage easier/less time consuming Contact me.

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