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Automatic Email Invoicing - formatting & signature?

Posted: 08 Mar 2012, 11:13
by KayT
Good morning,

Our accountant set up Sage to automatically send emails with invoices attached to clients and I've been asked to tidy up the emails that it is producing.

My line manager wants our company signature (which contains our logo and a link to our website) to appear as it does automatically in other emails but for some reason Sage only produces emails in Plain Text format and the signature is never automatically added by Outlook like it is with other emails. :?

Is there a way I can set Sage up to create HTML emails and how would I go about adding an image file to the message body (within email options in Report Designer)?

I have a feeling this probably isn't possible with our Sage version (16.0.17.0158) but I thought it's worth asking anyway in case. :)

Many thanks,
Kayleigh

Re: Automatic Email Invoicing - formatting & signature?

Posted: 13 Mar 2012, 12:03
by brucedenney
You can not put html in the body of email messages at this time.

I have put in a request to sage to allow this (and the insertion of variables)

Re: Automatic Email Invoicing - formatting & signature?

Posted: 15 Mar 2012, 16:32
by KayT
Hi Bruce, thanks for your response. :-) I thought that might be the case.